Contact information

CONTACT INFORMATION

Fester Shop

Have a question, an issue with your order, or just want to get in touch? We're here for you!

Email: festersupport@gmail.com

Phone: temporarily unavailable

Business address: temporarily unavailable

Customer support hours:

September – June: Monday – Sunday, 3:00 PM – 11:00 PM (CET) July – August: Monday – Sunday, 1:00 PM – 12:00 AM (CET)

We aim to respond to all messages within 24 hours during customer support hours. For more complex matters, the response time may be up to 2 business days.

Complaints and returns: For all matters related to complaints and returns, please contact us at: festersupport@gmail.com. Detailed rules are described in our Returns and Refund Policy.

Last updated: September 2026